Practical AI agent use cases
Customer Service Agent
Answers questions, retrieves information and escalates complex cases.
Employee Service Agent
Supports policies, onboarding, leave and internal requests.
Document Intelligence
Extracts, classifies, validates and summarises documents.
Knowledge Agent
Helps teams find trusted information.
Finance Operations Agent
Supports invoices, reconciliations and reporting.
Procurement Agent
Supports suppliers, comparisons and purchasing workflows.
Sales Support Agent
Prepares account research, briefs and proposals.
Operations Assistant
Monitors workflows and highlights exceptions.
Executive Insight Agent
Creates management summaries and action lists.